Shipping & Returns
This summary highlights key points from AA Wellness Supply's terms and conditions, focusing on acupuncture needles, shipping, and returns.
Acupuncture Needles:
- License Required: Purchase of acupuncture needles requires a practitioner license determined by your state.
- Non-refundable: Acupuncture needles cannot be returned for a refund after 20 days.
Shipping:
- Free Shipping: Applies to orders of $250 or more within the contiguous United States (excluding Alaska and Hawaii).
- Weight Restrictions: Free shipping excludes single items weighing over 4 lbs (e.g., most clinical supplies).
- Shipping Methods: Ground, Priority Mail, Next Day, 2nd Day, and 3 Day Select available. Customer is responsible for additional shipping costs if needed.
- Delivery Timeframes: Estimates provided, not guaranteed. AA Wellness Supply is not liable for delays or lost packages.
Returns:
- Unused Items: Generally returnable within 20 days, but shipping and handling costs apply.
- Restocking Fee: 15% for returns after 20 days (except acupuncture needles).
- Prior Authorization Required: All returns need approval from AA Wellness Supply.
Additional Notes:
- Prices are subject to change without notice.
- Insurance is available for an additional fee (recommended for electronics).
- Check returned unpaid fees apply.
- Detailed information on concealed vs. visible damage for filing claims with the carrier.
It's important to carefully review AA Wellness Supply's full terms and conditions for complete details.