FAQ

  1. AA Wellness Supply: Acupuncture Needles, Shipping & Returns (Updated)

  2. This is an update to the previous summary, focusing on the newly provided information.

    Acupuncture Needles:

    • Restricted Purchase: Requires a state-issued practitioner license.

    Shipping:

    • Ground Shipping: Orders placed before 4:00 PM Eastern time typically ship the same day.
    • US Priority Mail: Starts at $9.50 within the continental US with delivery confirmation receipt. Final cost depends on weight and destination.
    • USPS Same Day Shipping: For Priority Mail, orders must be received by 1:00 PM Eastern time.

    Returns:

    • Diagnostic and Therapeutic Equipment: Returns within 10 days of billing with AA Wellness Supply's approval. Customer is responsible for return shipping.
    • Unused Items: Returnable within 20 days of receipt, but customer covers shipping and handling.
    • Restocking Fee: 15% for returns after 20 days.

    Contact:

    • Phone: 516-233-2073 (Monday-Friday, 9:30 AM - 4:00 PM Eastern time, excluding federal holidays).
    • Newsletter: Sign up for discounts, promotions, and industry information.

    Remember:

    • Review AA Wellness Supply's full terms and conditions for details.
    • Acupuncture needles are non-refundable after 20 days.

  3. We accept telephone orders from 9:30 am through 4:00 PM. To Order Call: 516-233-2073

  4. We are open Monday through Friday except on Federal Holidays

  5. We suggest our customers to sign up for our newsletter to receive the latest discounts and promotions and other industry information.