Shipping & Returns
This summary highlights key points from AA Wellness Supply's terms and conditions, focusing on acupuncture needles, shipping, and returns.
Acupuncture Needles:
- License Required: Purchase of acupuncture needles requires a practitioner license determined by your state.
- Non-refundable: Acupuncture needles cannot be returned for a refund after 20 days.
Shipping:
- Free Shipping when available: Applies to orders from $50 to $100 to $250 or more within the contiguous United States (excluding Alaska and Hawaii). For each carton only. Second and more cartons will be charged at shipping rate UPS Ground to your location.
- Flat Rate shipping Second and more cartons will be charged at shipping rate UPS Ground to your location.
- Weight Restrictions: Free shipping excludes single items weighing over 1 lbs (e.g., most clinical supplies).
- Shipping Methods: Ground, Priority Mail, Next Day, 2nd Day, and 3 Day Select available. Customer is responsible for additional shipping costs if needed.
Delivery Timeframes: Estimates provided, not guaranteed. AA Wellness Supply is not liable for delays or lost packages.
We will off from time to time a flaterate shipping of $9.95
Returns:
- Unused Items: Generally returnable within 20 days, but shipping and handling costs apply.
- Restocking Fee: 15% for returns after 20 days (except acupuncture needles).
- Prior Authorization Required: All returns need approval from AA Wellness Supply.
Additional Notes:
- Prices are subject to change without notice.
- Insurance is available for an additional fee (recommended for electronics).
- Check returned unpaid fees apply.
- Detailed information on concealed vs. visible damage for filing claims with the carrier.
It's important to carefully review AA Wellness Supply's full terms and conditions for complete details.